When you visit our website, information about you is collected and used to personalise and improve our content and to increase the value of the advertisements displayed on the site. If you do not wish for information to be collected, you should delete your cookies, see guidance below, and refrain from further use of the website. Below we explain which information is collected, its purpose, and which third parties have access to it.
Cookies
The website uses cookies, which are small text files stored on your computer, mobile phone, or similar devices for the purpose of recognising the device, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses.
It is possible to delete or block cookies. Guidance can be found at
https://www.ico.org.uk/for-the-public/online/cookies/
If you delete or block cookies, advertisements may become less relevant and appear more frequently. You may also risk that the website does not function optimally and that some content may be unavailable.
Personal Data
General
Personal data is any information that can be used to identify you, either directly or indirectly. When you use our website, we collect and process certain personal data. This may occur when you browse the website, sign up for our newsletter, participate in competitions or surveys, register for an account, use our services, or make purchases through the website.
We typically collect and process the following types of information, a unique ID, technical information about your computer, tablet, or mobile phone, IP address, approximate geographical location, and information about how you interact with the website, such as pages visited and interests. Where you provide explicit consent and enter the information yourself, we may also process your name, telephone number, email address, delivery address, and payment details. This usually occurs when creating an account or placing an order.
Security
We process your personal data securely and confidentially in accordance with applicable legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Your personal data will only be used for the purposes for which it was collected and will be deleted when those purposes have been fulfilled or are no longer relevant.
We have implemented appropriate technical and organisational measures to protect your data against accidental or unlawful loss, deletion, disclosure, alteration, unauthorised access, or misuse.
Purpose
The information is used to identify you as a user, process orders and payments, provide the services you request, such as newsletters or customer support, and to show advertisements that are more likely to be relevant to you. We also use the information to improve our website, services, and customer experience.
Storage Period
Personal data is stored only for as long as permitted by law and as long as necessary for the purposes for which it was collected. The retention period depends on the type of data and the reason for its collection. For this reason, it is not possible to specify a single general retention period.
Disclosure of Information
Information about your use of the website, advertising interactions, approximate location, and demographic data may be shared with third parties where available. This information is used for analytics and targeted advertising.
We also use trusted third party service providers to store and process data on our behalf. These providers are only permitted to process your data according to our instructions and may not use it for their own purposes.
Personal data such as name and email address will only be shared where you have given consent or where it is necessary to fulfil a contract. We only work with data processors located in the UK, the EU, or countries that provide an adequate level of data protection.
Your Rights and Complaints
You have the right to request access to the personal data we hold about you, request correction or deletion, restrict or object to processing, and request data portability where applicable. You may withdraw your consent at any time.
Requests regarding your personal data can be sent to
info@montivida.com
If you wish to make a complaint about how we handle your personal data, you have the right to contact the Information Commissioner’s Office
https://www.ico.org.uk/
If you no longer wish for us to process your personal data, or if you wish to restrict the processing, you may contact us using the email address above.
